Terms and Conditions

These terms apply to all purchases made on the Bsparfium online shop. By placing an order you agree to them.

1. Who we are

Bsparfium, operated by [legal business name], [business address], VAT number [VAT number]. Contact: [contact email].

2. Products and prices

We describe our products as accurately as we can. Prices are in euros and include applicable tax unless stated otherwise. Delivery costs are shown at checkout before you pay. We may correct obvious pricing errors before an order is accepted.

3. Orders and payment

Your order is confirmed when payment is received and you get a confirmation email. We accept the payment methods shown at checkout. If a product turns out to be unavailable, we will tell you and refund any amount already paid.

4. Delivery

We ship to the countries offered at checkout. Estimated delivery times are shown at checkout and in our Shipping Policy. They are estimates, not guarantees.

5. Right of withdrawal and returns

If you are a consumer in the EU, you may cancel your order within 14 days of receiving it, without giving a reason. Products must be returned unused and in their original, sealed packaging. For hygiene reasons, opened perfume cannot be returned unless faulty. Full details are in our Return and Refund Policy.

6. Faulty or wrong items

If your item arrives damaged, defective or not as ordered, contact us at [contact email] and we will repair, replace or refund it, as the law provides.

7. Liability

Nothing in these terms limits your legal rights as a consumer. Check the ingredient list before use if you have allergies or sensitive skin.

8. Privacy

We handle your personal data as described in our Privacy Policy.

9. Governing law and disputes

These terms are governed by the law of [country]. Consumers keep the protection of the mandatory laws of their country of residence. EU consumers may also use the online dispute resolution platform at https://ec.europa.eu/consumers/odr.

10. Changes

We may update these terms. The version published when you order is the one that applies to your order.

Last updated: [date]